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0800 127 427

New Zealand Ltd
Professional Animal Grooming Products

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Issued by MJ's New Zealand Limited.

Terms of Trade

This Terms and Conditions document governs the use of the MJ’s New Zealand Limited Web Store Service.
By using the site, you are accepting the following terms and conditions governing the use of MJ’s New Zealand Limited Web Store Service and its affiliates online services.
Including shopping and participation in promotions run by MJ’s New Zealand Limited and its affiliates.
This Agreement is accessible anytime from the link on the bottom of any page on the site.

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below.
If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.


MJ’s New Zealand Limited Web Store Service gives customers convenient, quick, easy and shopping options.
Once we receive confirmation from that your transaction has been approved, we will then process your order and ship your goods within 24 Hours.

Payment Options

On Account
Products can be purchased using an existing MJ’s New Zealand Limited Account.

Direct Pay
Products can be purchased by making payment direct to our bank account. Account details are displayed in the checkout area.

Secure Online
Products displayed on this site can be purchased using secure online MasterCard, Visa, transaction facility.
Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.
When making your purchase you will be seamlessly transferred to the encrypted secure service to enter your Credit Card details for processing. MJ’s New Zealand Limited do not collect or store any credit card information.

Products can be purchased by simply emailing or phoning us.
Contact details are provided in the checkout area once this option has been selected.


You will be asked to register as a customer of MJ’s New Zealand Limited. Apart from the many member benefits, including receiving emails containing special deals, your shopping address details will be filed saving you the effort of entering these details at checkout. Registration is not compulsory if you do not want to register as a customer you will still be able to make a purchase using our guest account.
As a registered customer we will send you emails and updates from time to time to inform you of new ranges, special offers and discounts. Please note, you are able to unsubscribe from our email updates at any time.


We use the secure Hosted Payment page solution to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL (Secure Socket Layer) environment.
MJ’s New Zealand Limited is committed to protecting the security of your data.

Product Descriptions

MJ’s New Zealand Limited and its affiliates attempt to be as accurate as possible. However, MJ’s New Zealand Limited does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
If a product offered by MJ’s New Zealand Limited itself is not as described, your sole remedy is to return it in unused condition.

Product Availability

Products may be added to or removed from the MJ’s New Zealand Limited website from time to time. While we do not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Use of MJ’s New Zealand Limited website by you

MJ’s New Zealand Limited website does not sell products for children, but sell them to adults who can purchase with a credit card. If you are under 18, you may use MJ’s New Zealand Limited website only with the involvement of a parent or guardian.
MJs NZ Ltd at their sole discretion reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders. You may not download, modify, transmit, or otherwise use any material from this website for public or commercial purposes.
You agree not to disrupt, modify or interfere with this website or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of this website. You further agree not to alter or tamper with any information or materials on, or associated with, MJ’s New Zealand Limited and/or this website.
By visiting MJ’s New Zealand Limited website, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MJ’s New Zealand Limited or its affiliates.


All prices are in New Zealand dollars (NZ$) and are GST inclusive (15% sales tax).
MJ’s New Zealand Limited attempts to provide accurate pricing information on the website.
All prices are correct at time of publication however; the pricing is subject to change without notice.
For all prices, products and offers we reserve the right to make product adjustments due to changing market conditions, product discontinuation and manufacture price changes, errors in advertisements and for any reason.

Delivery Costs

Delivery charges will be added to each order and shown as a separate item before you chose to enter your payment details and send the order to be processed. The customer is responsible for all courier delivery costs.

Delivery schedule

We ship all our online orders by courier and endeavor to deliver within (1-3 working days Monday to Friday) We can only deliver to a physical address within New Zealand, not a PO Box, Hotel, Motel or Care Of (c/-) address.
All product displayed for sale on the MJ’s New Zealand Limited website are for delivery within New Zealand only.
MJ’s New Zealand Limited will endeavor to ensure delivery of goods is on time but will not be liable to you for any loss or damage arising in any way from any delay in delivery. You must inform MJ’s New Zealand Limited within 48 hours if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company be sufficient evidence to establish that goods have been received. Any Quotation of delivery times by us are made in good faith but are estimates but shall not be bound by such quotation.
MJ’s New Zealand Limited Contact and address details are provided through the link at the bottom of each page.

Goods Returned for Credit

MJ’s New Zealand Limited is not obliged to give a refund should you change your mind, and or do not like the goods. Please choose carefully as a refund to you for any of these reasons is at our discretion.
Unless agreed in writing and by the issuance of a Goods Return Authority (GRA) from MJ’s New Zealand Limited no goods will be accepted for credit after dispatch.
If MJ’s New Zealand Limited agrees to accept the good for credit, then we will credit the Customer the invoice value less a restocking fee and freight charges. MJ’s New Zealand Limited will notify the Customer of restocking fees when issuing a Goods Return Authority(GRA).
In the event that the Customer cancels the order after the order has been dispatched by MJ’s New Zealand Limited, the Customer will be charged a restocking fee and freight charges. Regardless of whether or not the order has been delivered to the Customer.

Return Product Condition

MJ’s New Zealand Limited will only accept product returns which are unopened and all sealed packaging is in perfect condition.
All products will be 100% complete, contain all original boxes and packing materials, and other accessories and documentation provided by the manufacture.
The Customer will be responsible for all shipping charges on returned items.

Re-Stocking Fee

All good returned for credit will incur a restocking fee. Restocking fee of $30 or 10% of the goods sales value, whichever is greater will be imposed.
The purpose of the restocking fee is to cover any administration costs incurred in the processing of the returned good.

Good Return Authorization (GRA) Number

All returned (credit or defective) goods must be accompanied by a GRA number issued by MJ’s New Zealand Limited.
MJ’s New Zealand Limited Contact and address details are provided through the link at the bottom of each page.
GRA's are valid for a maximum of 7 working days from date of issue. Goods must be returned within this 7-day period.

Faulty Returned Products

If the goods are faulty MJ’s New Zealand Limited will meet their obligations under the Consumers Guarantees Act. The customer must contact MJ’s New Zealand Limited to receive a Good Return Authority for the defective goods.
MJ’s New Zealand Limited Contact and address details are provided through the link at the bottom of each page. Defective items should be returned directly to MJ’s New Zealand Limited.
All retuned items must be returned to MJ’s New Zealand Limited as per Goods Return Authorization terms. Upon arrival goods that are returned as damaged/faulty under warranty claims will be photographed and documented then checked by MJ’s New Zealand Limited and will be returned to customer if no fault is found.
For goods that are found to be faulty, MJ’s New Zealand Limited reserve the right to refund the invoice amount, replace, exchange or repair the item.

Warranty Service, Repairs and Replacement

To the extent that this clause is not in conflict with the Consumer Guarantees Act 1993, MJ’s New Zealand Limited do not undertake that repair facilities and parts will be available for the goods.
All new products come with a Manufactures warranty.
MJ’s New Zealand Limited may ask the manufacture to repair or replace any defective goods. Proof of purchase may be required by the customer when making a warranty claim. Your warranty is in addition to your rights under the Consumers Guarantees Act 1993.
If you are purchasing for the purposes of a business, you agree that the terms of the Consumers Guarantees Act 1993 shall not apply. All warranties and conditions implied under other statues (including the Sales of Goods Act (1908)) are expressly excluded from your warranty.

On Supply of Goods for Business Purposes

If you on-supply goods you must do so in accordance with the Consumer Guarantees Act 1993, and on the basis the Act does not apply where good are on sold for business purposes.
You will notify your customers the neither the manufacture or MJ’s New Zealand Limited undertake that repair facilities or spare parts are or will be available. You acknowledge that no Express Guarantees (as defined by the Consumer Guarantees Act 1993) are provided.
If in the event a claim is made directly to MJ’s New Zealand Limited by a consumer under the Act, then you will refund to MJ’s New Zealand Limited the amount of any damages MJ’s New Zealand Limited is required to pay that consumer under the Act. Nothing in these terms is intended to effect the contracting out of the provisions of the Act except to the extent permitted by the Act.

Personal information

All information you provide on website, including registration information (name and email address), and transaction-related information, must be true, accurate, current and complete.
You will be solely responsible and liable for any and all loss, damage and additional costs that may result in your submission of any false, incorrect or incomplete information or your failure to update your registration information.
By accessing and registering through website, you consent to the collection and use of your personal information by MJ’s New Zealand Limited

Login Names and Passwords

Parts of MJ’s New Zealand Limited website are only accessible to registered users, users that have been issued a login name and password (collectively "Registrations") by MJ’s New Zealand Limited. for the sole purpose of accessing the MJ’s New Zealand Limited website. the Registration remains the property of MJ’s New Zealand Limited and may be cancelled or suspended at any time by MJ’s New Zealand Limited in its discretion without due notice to you or any other person.
MJ’s New Zealand Limited may at any time in its discretion require proof of identity of any person seeking access and use of website and may deny access and or refuse to accept any communication if MJ’s New Zealand Limited is not satisfied with such proof.
If you use MJ’s New Zealand Limited website, you are responsible for maintaining the confidentiality of your Registration. You agree to accept responsibility for all activities that occur under your Registration.
You will immediately notify MJ's New Zealand Limited if you know or suspect that you Registration has been lost, stolen or has become known to or is being used by an unauthorized person.
MJ’s New Zealand Limited Contact and address details are provided through the link at the bottom of each page.

Privacy Policy

MJ’s New Zealand Limited does not disclose buyer’s information to third parties other than when order details are processed as part of the order fulfilment in this case, the third party will not disclose any of the details to any other third party.
The above policies apply to your order. We may change our terms and conditions at any time so please do not assume that the same terms will apply in the future. None of these terms effect your legal rights and these are diminished in any way.
If any term is held to be invalid under applicable status or rule of law that term is automatically omitted from the terms to minimum extent necessary to comply with the law without effecting or enforceability of the remainder.

License and site access

MJ's New Zealand Limited grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MJ's New Zealand Limited.
This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MJ's New Zealand Limited
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MJ's New Zealand Limited and our affiliates without express written consent.
You may not use any meta tags or any other "hidden text" utilizing MJ's New Zealand Limited name or trademarks without the express written consent of MJ's New Zealand Limited.
Any unauthorized use terminates the permission or license granted by MJ's New Zealand Limited. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MJ's New Zealand Limited so long as the link does not portray MJ's New Zealand Limited, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
You may not use any MJ's New Zealand Limited logo or other proprietary graphic or trademark as part of the link without express written permission.

Electronic Communications

When you visit MJ's New Zealand Limited website or send e-mails to, you are communicating with us electronically. In doing so you are giving MJ’s New Zealand Limited consent to receive communications from MJ’s New Zealand Limited electronically.
We will communicate with you by e-mail or by posting notices on MJ's New Zealand Limited website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content contained on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, is the intellectual property of MJ’s New Zealand Limited or its content suppliers and protected by international copyright laws.

Copyright Complaints

MJ’s New Zealand Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

Reviews, Comments, Communications and other Content

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation.
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. MJ’s New Zealand Limited reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant MJ’s New Zealand Limited and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant MJ’s New Zealand Limited and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify MJ’s New Zealand Limited or its affiliates for all claims resulting from content you supply.
MJ’s New Zealand Limited has the right but not the obligation to monitor and edit or remove any activity or content. MJ’s New Zealand Limited takes no responsibility and assumes no liability for any content posted by you or any third party.


Any dispute relating in any way to your visit to MJ’s New Zealand Limited or to products you purchase through MJ’s New Zealand Limited shall be submitted to confidential arbitration in TE PUKE, New Zealand.
Except to the extent you have in any manner violated or threatened to violate MJ’s New Zealand Limited’s intellectual property rights, MJ’s New Zealand Limited may seek injunctive or other appropriate relief in any court in New Zealand, and you consent to exclusive jurisdiction and venue in such courts.
Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Website owner information
MJ’s New Zealand Limited owns and operates this website:, and is located in New Zealand.
MJ's New Zealand Limited
69 No. 2 Road
RD 2
Te Puke 3182
New Zealand
P: 0800 127 427
F: 07 573 5004

Contact Details
If you have any queries regarding shopping with MJ’s New Zealand Limited, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800127 427

Contact Us

238 Jellicoe Street
Jellicoe Industrial Park
Te Puke
3119 New Zealand


0800 127 427 (CALL FREE)

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